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GIFT CARD IS SUBJECT TO THESE CONDITIONS

  • Guest must e-mail copy of actual gift certificate upon booking to:
  • Original gift certificate should be redeemed/surrendered at resort check in and/or at each outlet upon purchase(s) made.
  • No extensions on expiration date - credit(s) must be used/redeemed before expiration date
  • No replacement for lost or stolen card
  • Non-transferable. May not be sold/re-sold/bartered.
  • May NOT be combined with any other sale, promotion, discount, code, coupon and/or offer.
  • Gift certificate has NO cash value.
  • Luau reservations are based upon availability - call in at least two weeks in advance for booking
    • Email copy of gift certificate to: dinner.res@hawaiianhotels.com
  • Luau award must be used all at one time - unused credit(s) will be forfeited
  • Room reservations are based upon availability - must be a continuous stay.
  • BLACKOUT DATES APPLY: December 20, 2019-March 31, 2020; April 11, 2020-April 18, 2020; May 23, 2020-May 26, 2020; July 3, 2020-July 5, 2020; September 5, 2020-September 7, 2020; November 23, 2020-November 28, 2020
  • Cancellation(s) and/or changes should be done at least 72 hours prior to arrival/event date - to avoid penalties
  • No-show reservations will automatically forfeit gift certificate amount
  • Award(s) included with room must be used all at once - unused credit(s) will be forfeited
  • Approval of reservation requests are at the discretion of the hotel
  • Incidental charges are to be paid by guest. Liquor and Tobacco purchases are also not included.
  • Gratuity/Tips are not included and should be paid for separately
  • Gift certificate has NO cash value.
  • Rooms are based on double occupancy (2 people). Each extra person age 18+ will be charged an additional $45.00+tax per person, per night. No charge for children 17 and under sharing rooms with adults. Maximum occupancy per room is 4 people.
  • Other restrictions apply and subject to change
Reservations: 1-800-222-5642