Travel Information: Covid-19 Update

Mandatory Pre-Travel Testing

July 8, 2021: Updated Hawaii State Government Pre-Travel Testing & Vaccination Exception Program 

• The state of Hawaii is allowing travelers fully vaccinated, a minimum of 14 days, in the U.S., to skip 10 day quarantine and pre-travel COVID testing (the exemption is for those fully vaccinated in all U.S. states and territories for at least 14 days.)
• At this time, children ages five (5) and older who are not vaccinated will still need to follow the current pre-travel testing procedures. 
• For those who are not vaccinated, the current Hawaii Travel Restrictions will remain in place, including pre-travel testing requirements.
• Pre-travel testing enables travelers to bypass a mandatory 10-day quarantine if they are tested no longer than 72 hours before their flight arrives with an FDA-approved nucleic acid amplification test (NAAT), performed using a nasal swab, and can show proof of negative test results from a CLIA certified laboratory.
• All travelers must download either the AlohaSafe App or other Google-Apple exposure notification (GAEN) system and complete necessary documentation prior to entry. 
  • Failure to register with a GAEN system prior to arrival shall result in mandatory quarantine, except for any individuals under the age of 18, or who does not possess a mobile device. Only for those who do not possess a mobile device, at least one individual in their traveling party will be required to comply.
• Upon arrival, proof of registration (QR code received upon submitting required documentation) is required to be shown to airport screeners or any law enforcement officer.
• If traveler doesn't comply with pre-travel testing & vaccination exception programs, the traveler must quarantine for 10 days or the length of the stay, whichever is shorter.
• Our airports will clear travelers who meet travel requirements to enter the state. We require proof of vaccination be shown at check-in as part of Hawaii State Government 'Vaccine Pass' & Safe Access. Those who opted for pre travel testing and cleared at airport but do not have vaccine card will have limited access to establishments that fall under the covered by the Safe Access order.

• Anyone wishing to enter restaurants, bar, gym, and other indoor establishments covered by the Safe Access or order in Maui County will need to show proof of vaccination or a negative COVID test taken within the last 48 hours; part of the counties Safe Access program.

Ho'o ma'e ma'e - Our Aloha Clean Promise

Our cleaning and disinfecting procedures adhere to CDC and health department standards and all of our staff have been trained on the proper use of cleaning products and processes. In recent weeks, we have implemented enhanced cleaning protocols in common areas of the resort as well as in our rooms. Learn more about Ho'o ma'e ma'e - Our Aloha Clean Promise.