Royal Lahaina Resort

Royal Lahaina Resort Careers

Hawaiian Hotels & Resorts, a division of Pleasant Travel Service, L.L.C. is a privately held family organization committed to the selection, growth and development of highly motivated, talented professionals. Hawaiian Hotels & Resorts offers a fun and rewarding business environment with outstanding opportunities for career advancement in a wide range of areas.


We are currently seeking talented individuals to join our Ohana in the below hourly positions:

Aloha Gate Attendant (Part-Time) $13.00
Application
Responsible for greeting all guest entering and exiting the Royal Lahaina Resort with "Aloha". Provide directions and any information to guests. Assist security by collecting parking fees and parking tickets. Notify bell and front office departments of guest's arrival. Days and shifts may vary.

Male Luau Dancer (Casual) $35.00*
Application
Basic steps of Hula, Tahitian and Samoan. Must be available to work the weekend shifts. TB clearance required.

Bus Help (Casual/Full-Time) $8.50 + gratuities
Application
Performs a combination of duties to facilitate food service to ensure guest satisfaction. Assists wait help and is responsible for the overall cleanliness of the dining area. Requires TB clearance. Days and shifts will vary.

Security Officer (Full-Time) (2 Positions) $18.00*
Application
Performs protective and enforcement functions in a professional and courteous manner; responds to emergency situations, undesired conduct, and disturbances in order to maintain a safe and secure environment. Must have excellent written and communication skills. Previous Hotel Security experience or first response experience in a related field preferred. Valid driver license and High School Diploma or Equivalent required. Royal Lahaina Resort will provide training for the State of Hawaii Guard Certification.

Security Dispatcher (1)-Full-Time (1)-Casual $16.00*
Application
Performs protective and enforcement functions in a professional and courteous manner; dispatches officers/managers either by radio or telephone to emergency situations, undesired conduct and disturbances in order to maintain a safe and secure environment. Requires hotel security experience within the last 3 years. Days and shifts will vary

Bell/Valet Attendant (Casual/Full-Time) $8.50 + gratuities
Application
Excellent customer service skills. Clean driver’s abstract and a State of Hawaii driver license. Hotel experience within the last year.

Female Luau Dancer (Part-time/Casual)
Application
Basic steps of Hula, Tahitian and Samoan. Must be available to work the weekend shifts. TB clearance required.

PBX Operator (Casual) $19.33*
Application
Provides telephone/radio assistance in a friendly, courteous, and professional manner. Performs all routine duties required within the telephone facilities resulting in high guest satisfaction. Days and shifts may vary.

Luau Greeter (Casual) (4 Positions) $15.00*
Application
Provides service in a friendly and courteous manner. Perform all routine duties required in the servicing of guests of The Royal Lahaina Luau. Requires TB clearance. Days and shifts will vary.

Luau Wait-Help (Casual) $8.50 + gratuities
Application
Services food and beverage at the Royal Lahaina Luau. Provides service in a friendly, courteous and timely manner resulting in high guest satisfaction. Within the last 18 months experience in food and cocktail service. TB clearance required. Nights and shifts will vary.

Painter 2nd Class (Full-Time) $28.55*
Application
Responsibilities includes preparing and painting new and previously painted surfaces of building structures, furniture, and equipment using proper application techniques. Strongly prefer previous painting experience.

PM Wait-Help (Casual) $8.50 + gratuities
Application
Services food and beverage in a friendly, courteous and timely manner resulting in a high guest satisfaction. Adheres to all regulations pertaining to serving alcoholic beverages. Food and cocktail service experience in the last 18 months required, preferably in a hotel. Excellent written and verbal skills required. TB clearance required. Days and shifts will vary.

Lead Houseman (Full-Time) $19.03*
Application
Performs all duties required in the servicing and cleaning of all public areas, guest rooms and hotel facilities, including public restrooms. Oversees the housekeeping housemen team by monitoring the daily task in all areas.Conduct weekly housekeeping supply inventory and monitor all equipment and making sure it's in good working order. Emphasize the importance of safety. Days and shifts may vary.

Guest Service Agent (Full-Time/Part-Time) $21.66*
Application
Provides customer service to guests of the hotel. Accurately checks in/out guests utilizing the hotel SMS system. Excellent communication skills required. Within the last 1-2 years hotel guest service experience required. Days and shifts will vary.

Housekeeping Room Stylist (Full-Time/Casual) $17.34*
Application
Performs routine duties required in the cleaning and servicing of guest rooms and facilities. Strongly prefer previous hotel housekeeping experience but not required. Days and shifts will vary.

General Cleaner (Full-Time) (2 Positions) $17.34*
Application
Performs all duties required in the servicing and cleaning of all public areas, guest rooms and hotel facilities, including public restrooms.Days and shifts may vary.

Bartender/ress (Casual) $24.48*
Application
Provides exceptional beverage service to guest in accordance with established hotel standards. Days and shifts may vary.


Or join our Management Team:

Food & Beverage Outlet Manager (Salary based on experience)
Application
Supervises, trains, and coordinates efforts to assist employees throughout the Food & Beverage Department with the goal of providing excellent customer service. Essential Functions • Interpret hotel occupancy reports and BEO’s. • Ability to manage the operation staying within the budget and staffing guidelines. • Ability to create, adjust and administer the schedule for the department • Assist in the conduction of monthly inventories • Ability to implement and monitor company operation standards. • Ability to positively manage and motivate • Ability to carry on multiple projects at the same time while managing the department • Ability to articulately communicate instructions and information. • Assist staff and guests during high volume situations • Ability to communicate effectively to guests, co-workers and managers from other departments . Qualifications • Management Experience within the last 2-4 Years. *Salary Based on Experience *Comprehensive benefits package includes medical, dental, 401K, and life insurance.

Assistant Guest Service Manager (Salary based on experience)
Application
Provides excellent customer service to guests arriving and departing the Royal Lahaina Resort. Supports and assists the Front Office/Reservations/PBX/Bell/Security Departments with any requests & inquires. Coordinates with other department managers to ensure all guests requests and inquires have been fulfilled. Oversee all Front Office/Reservations/PBX/Bell/Security associates are performing to the hotel expectations. Must have good verbal and written communication skills. Must also have excellent guest service skills. Hotel Management within the last 2 years required. Days and shifts will vary.


Contracted Jobs:

Massage Therapist

All Candidates should have the following: • 5 years minimum experience in a resort spa setting • Medical/clinical background in massage therapy a plus • 3 verifiable references • Tons of self confidence • Pro active self starter • Highly Passionate • AMAZING sense of touch • Well organized & prepared • Punctual • Well groomed • Out going & friendly • Able to work unsupervised • Able to work indoors and/or outdoors • Highly Focused on client satisfaction • Experienced in giving mini facials and salt scrubs etc. a plus. • Self promoting their work through chair massage. As needed. Compensation: Commission based + tips based/Sub-Contractors 2 shifts 9:00am-2:00pm & 2:00pm-7:00pm 7 days a week Spa Dress code: white polo, collared shirts only, pleated khaki/tan or off white shorts/skirts/long pants, white tennis shoes. All Applicants must also have the following: • Valid state massage license • Valid GET license • Valid massage insurance • CPR certified • Current resume To apply please contact principle therapist Robert at (818) 633-1925. Resumes may be sent via email to: robertprotouchmaui@gmail.com or liz.bell@hawaiianhotels.com.